Shipping policy
SHIPPING POLICY
Last updated: 11 August 2026
Shipping Destinations
We currently deliver to:
Germany
Orders can only be placed for delivery to countries available for selection during checkout.
Due to specific tax, excise, labelling and age-verification requirements applicable to alcoholic beverages, shipping availability may vary depending on the destination country.
Shipping Costs
All product prices include the applicable statutory VAT.
Shipping costs are charged in addition to the product price unless free shipping is expressly stated.
Germany
The exact shipping costs applicable to your order are displayed before you submit your binding order.
Delivery Times
Unless otherwise stated on the respective product page, the expected delivery time is:
Germany: 2–4 business days
Delivery times are calculated in business days.
Sundays and public holidays are not considered business days.
If a product has a different delivery time, the applicable delivery time will be stated on the relevant product page.
Alcohol and Age Verification
PIUS Wines Europe sells alcoholic beverages exclusively to persons aged 18 or over.
By ordering alcoholic beverages, you confirm that you have reached the age of 18.
Age verification may be carried out during the ordering process and/or when the shipment is delivered.
The carrier may request a valid official photographic identification document before handing over the shipment.
If the required age verification cannot be completed, delivery may be refused.
Local Pick-Up
Where available, orders may be collected from:
PIUS Wines Europe
Lübecker Straße 33
23611 Bad Schwartau
Germany
Current pick-up hours:
Saturday, 10:00–12:00
Please wait until you receive confirmation that your order is ready for collection.
We reserve the right to verify the age of the person collecting alcoholic products.
Incorrect Address or Failed Delivery
Please ensure that the delivery address provided during checkout is complete and accurate.
If a shipment cannot be delivered due to an incorrect address or another circumstance for which the customer is responsible, additional shipping costs may be incurred if the goods have to be shipped again.
This does not apply where the customer is not responsible for the failed delivery.
Transport Damage
If a parcel arrives visibly damaged, we recommend notifying the carrier and contacting us at:
Failure to notify the carrier immediately does not affect your statutory rights.
Returns
Information concerning the statutory right of withdrawal and the return of products is available in our:
Right of Withdrawal, Returns & Refunds Policy
CONTACT INFORMATION
PIUS Wines Europe
PIUS Wines Europe is operated by:
Twiss Invest GmbH
Lübecker Straße 33
23611 Bad Schwartau
Germany
Email: international@piuswines.com
Tasting Room & Order Pick-Up
Lübecker Straße 33
23611 Bad Schwartau
Germany
Saturday: 10:00–12:00
For questions regarding orders, shipping, tastings or PIUS Wines, please contact us by email.
Alcoholic beverages are sold exclusively to persons aged 18 or over.